Your website will give people their first impression of the help that they can get for their legal problem. It is important that your website is welcoming and helps the visitor find the best resources for their circumstances.
Eight Design Principles for Legal Services Program Websites
Put the most important information first
Use positive and encouraging language
As much as possible, leave no doubt what the person should do next
Avoid paragraphs. Two sentences together at most.
Vary fonts to break up information
Use bullets and short lists
Limit distractions, such as sidebars
Be intentional about everything, including white space